PLEASE NOTE THAT THE SIGN-UP DOCUMENTATION IS IN ENGLISH.
Please sign up only if you are comfortable that you understand fully the implications of what you are agreeing to, and in particular make sure that you have reviewed the Frequently Asked Questions. If you do not understand, do not sign, or seek advice as to the implications. Subject to that, we confirm that the overall effect of the documentation is:
1) this is a no-win, no fee arrangement;
2) we will charge 33% + VAT of the damages or settlement you receive;
3) we will arrange insurance to cover the risks of losing.
In the first instance, we ask you to sign a letter of authority. You will be instructing us to find out if your energy suppliers have been paying commissions to brokers, and if so how much; and if they have, we will take action to claim compensation on your behalf, provided that you were not aware of the payment of the commissions.
The documentation through which the claim will be submitted, including the Particulars of Claim, and schedules of information, will also be in English. It will be necessary to understand them and for you to be able to declare honestly that the contents of the Particulars of Claim and schedules of information are true, particularly in respect of your state of knowledge as to the payment of commissions.